Terms and conditions
Effective Date: 5/25/2025
Welcome to Armano.io (“Armano“, “we“, “our“, or “us“). These Terms of Service (“Terms“) are a binding contract between Armano and the entity or person agreeing to them (“Customer“, “you“, or “your“). By creating an account, clicking “I Agree,” or accessing or using any part of the Armano platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Definitions
“Account” means the online account created by or for Customer to access the Services.
“Affiliate” means an entity controlling, controlled by, or under common control with a party.
“Authorized User” means an employee or contractor whom Customer authorizes to use the Services.
“Content” means data, files, text, audio, video, or other materials uploaded or submitted to the Services by Customer.
“Services” means Armano’s proprietary all‑in‑one HR software platform, modules, websites, mobile apps, and related support services.
“Subscription Term” means the period during which Customer’s subscription to the Services is active.
2. Eligibility & Account Registration
Legal Capacity. You must be at least 18 years old and have the authority to bind the entity you represent.
Accurate Info. Provide true, complete, and updated information during signup. Fake info = closed account.
Account Security. Keep your login credentials confidential. You are responsible for all activity under your Account.
3. Subscription Plans & Fees
| Plan | Monthly Price (per active user) | Key Limits |
|---|---|---|
| Free | $0 | 10 active employees · limited storage |
| Standard | $4 | More storage |
| Advance | $8 | AI features · additional storage · integrations |
Billing. Fees are billed in advance and are non‑refundable except as required by law.
Auto‑Renewal. Subscriptions renew automatically unless canceled at least 3 days before the next billing cycle.
Taxes. Prices exclude taxes, levies, or duties. You pay those.
Late Payments. Overdue amounts accrue 1.5% interest per month or the maximum allowed by law, whichever is lower.
4. Trials & Beta Features
Trial Period. We may offer free trials. After the trial, you’ll be charged unless you cancel.
Beta. Experimental features are offered “AS IS” and may break. Use at your own risk.
5. The Services
Armano delivers modular HR tools including—without limitation—Time Tracking, Time Off, Org Chart, Advanced HRIS, Analytics, ATS, Goals & OKR, Review Cycle, Continuous Feedback, Surveys, Quizzes, Courses, On/Off‑Boarding, File Management, E‑Signature, Chat, Mail, Reward & Recognition, Office Editors (OnlyOffice), Project Management, Calendar, Meet (LiveKit), Expense Management, Integrations (e.g., Google Calendar, Zapier), and AI‑powered features.
We host the platform on Kubernetes microservices with S3 storage and encrypt data in transit and at rest. We do not sell data—period.
6. Acceptable Use
You agree not to:
Violate any laws or regulations (including employment, privacy, and export laws).
Upload illegal, obscene, or infringing Content.
Reverse engineer, decompile, or hack the Services.
Interfere with other customers’ use of Armano.
Exceed the plan limits via multiple accounts or other shenanigans.
We reserve the right to suspend or terminate Accounts that violate these rules.
7. Customer Content & Data
Ownership. You own your Content. We claim no intellectual property rights over it.
License to Armano. You grant us a limited license to host, process, and transmit your Content solely to provide the Services.
Security. We use industry‑standard safeguards (TLS, encryption at rest, access controls). No system is 100% secure; you accept that risk.
Data Processing. Our Data Processing Addendum governs personal data per GDPR and similar laws.
Retention & Deletion. Upon request or 30 days after termination, we’ll delete your Content from active systems, except backups we must retain for legal or technical reasons.
8. Integrations & Third‑Party Services
Armano integrates with third‑party services (e.g., Google Calendar, OnlyOffice, Zapier, LiveKit, OpenAI). Your use of those services is subject to their own terms. We’re not liable for their acts or omissions.
9. AI‑Powered Features
Armano offers AI functionality including Job Description generation, Survey/Quiz creation, OKR suggestions, transcription, and chat.
No Guarantees. AI outputs may be biased, inaccurate, or incomplete. Review before relying.
Sensitive Data. Don’t feed sensitive personal or company secrets into AI prompts.
Responsibility. You are solely responsible for decisions made using AI outputs.
10. Intellectual Property
Armano IP. We retain all rights, title, and interest in the Services, software, and trademarks.
Feedback. If you give us feedback, you grant us a perpetual, royalty‑free license to use it without restriction.
11. Service Availability & Support
Target uptime: 99.5% monthly.
Scheduled maintenance windows may occur during off‑peak hours.
We provide support via email and in‑app chat.
12. Modifications to the Services
We frequently improve Armano. We may add, modify, or remove features but won’t materially degrade core HR functionality during a paid Subscription Term.
13. Term & Termination
Term. These Terms remain in effect while you have an Account.
Termination by You. Cancel anytime in the admin panel. No refunds for unused prepaid periods.
Termination by Us. We may terminate or suspend your Account for breach or if required by law.
Survival. Sections reasonably expected to survive (e.g., confidentiality, IP, limitation of liability) will survive termination.
14. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR‑FREE, OR THAT DATA LOSS WILL NOT OCCUR.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ARMANO’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE AMOUNT PAID BY CUSTOMER TO ARMANO IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. WE ARE NOT LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION).
16. Indemnification
Customer will defend and indemnify Armano, its Affiliates, and employees against all claims and liabilities arising from (a) Customer Content, (b) Customer’s breach of these Terms, or (c) use of the Services in violation of law.
17. Compliance & Export Controls
You will comply with all applicable laws, including anti‑bribery, anti‑corruption, and export regulations. You warrant you are not located in an embargoed country and are not on a sanctions list.
18. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflicts of law principles. Any dispute arising out of these Terms will be resolved exclusively in the state or federal courts located in Wilmington, Delaware. Each party consents to personal jurisdiction and venue there.
19. Changes to Terms
We may update these Terms from time to time. Material changes will be posted in‑app or emailed to you at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
20. Notices
Notices to Armano must be sent to [email protected]. Notices to you will be sent to the email associated with your Account.
21. Miscellaneous
Entire Agreement. These Terms and referenced policies form the entire agreement.
Order of Precedence. If a duly executed Order Form conflicts with these Terms, the Order Form controls.
Assignment. You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition, or sale of assets.
Severability. If any provision is unenforceable, the remainder stays in full force.
No Waiver. Failure to enforce a provision is not a waiver of future enforcement.
Force Majeure. Neither party is liable for events beyond reasonable control (e.g., natural disasters, internet outages, war).
22. Contact
Questions? Hit us up at [email protected].